Privacy Policy
Last updated: January 1, 2026
Introduction
Sapphire Pools Inc. ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at sapphirepoolsinc.com or contact us about our pool services.
Information We Collect
Information you provide directly:
- Name, phone number, and email address when you contact us or request a consultation
- Property address and project details when you request pool services
- Pool dimensions and specifications when using our online estimator tools
- Any other information you voluntarily provide in messages or forms
Information collected automatically:
- Browser type, operating system, and device information
- IP address and approximate geographic location
- Pages visited, time spent on pages, and referring website
- Cookies and similar tracking technologies (see Cookies section below)
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide requested pool services
- Schedule consultations and communicate about your project
- Send follow-up communications related to services you have requested
- Improve our website, services, and customer experience
- Comply with legal obligations
Information Sharing
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:
- Service providers: Third-party companies that help us operate our website or deliver services (e.g., hosting providers, email services)
- Financing partners: If you apply for pool financing, your information may be shared with our financing partner (HFS Financial) per their separate privacy policy
- Legal requirements: When required by law, court order, or governmental regulation
Cookies and Tracking
Our website uses cookies and similar technologies to enhance your browsing experience. These include:
- Essential cookies: Required for the website to function properly
- Analytics cookies: Help us understand how visitors interact with our website
You can control cookies through your browser settings. Disabling cookies may affect some website functionality.
Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications at any time
- Unsubscribe from email communications using the link provided in each email
Children's Privacy
Our website is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us: