Customer Reviews

“Jason did an outstanding job installing a 15 foot above ground pool for us. He was responsive, professional, and extremely hard working. He answered all of our pool questions and gave us tips as well. We could not have been happier to trust him with our install. If we have any work needed with our pool, we are definitely using him again.”

“DREAM COME TRUE! They went above and beyond my expectations. I will NEVER do business with another swimming pool company EVER!! From start to finish the entire process was smooth, prices are amazing and quality of work can't be beat!”

“When we opened the pool this year, we discovered the lining needed to be replaced. Sapphire gave me an estimate substantially lower than the other three companies we checked. The liner came in earlier than expected and was installed professionally right away. I really love the way the pool looks now. I can definitely recommend Sapphire Pools for any pool related job.”

“This company has gone above and beyond great service! They were prompt, friendly, and hardworking at installing my above ground pool. Sapphire has given, and continues to give me, expert advice about all things pool related! Thank you, Rebecca and Jason — and all of your great employees — for the excellent service and advice!”

“Recently had a filter issue and Sapphire came out to assess. They were very professional and explained what was needed and why. They were able to get the parts quickly and had our pool back up & running quickly. Highly recommend!”

“We hired Sapphire Pools to install our pool, liner and returns. They did a wonderful job installing our pool and completed it all within one week time. They were professional in their set up and clean up of our pool area and deck. Couldn't be happier with the results!”

“Phenomenal Experience with Sapphire Pools Inc! From start to finish, Sapphire Pools Inc delivered outstanding service and exceptional workmanship. Highly recommend to anyone looking for a pool company in Massachusetts!”

“Incredibly knowledgeable and professional. Couldn't ask for a better experience with a pool company as far as installation, maintenance and even service.”

“Amazing work. I've never been so pleased with a contractor! The entire team was professional, efficient, and the quality of the finished pool exceeded our expectations.”

“Sapphire Pools transformed our backyard into an absolute paradise. The vinyl liner they installed is gorgeous and the craftsmanship is top-notch. Jason and his crew were on time every day and left the site clean. Best investment we've ever made for our home!”

“We got quotes from five different pool companies and Sapphire Pools was the clear winner — best price, best communication, and best quality. Our inground vinyl liner pool is absolutely stunning. The kids haven't stopped swimming since opening day!”

“Had our vinyl liner replaced by Sapphire Pools and it looks brand new! They helped us pick the perfect pattern and the installation was flawless. Done in one day. These guys really know vinyl liners better than anyone in the area.”

“Second pool we've had Sapphire install for us — this time a semi-inground at our new house. Same incredible quality and professionalism as the first time. Rebecca is wonderful to work with and Jason's crew is the best in the business.”

“Sapphire Pools has been maintaining our pool for three seasons now and the water is always crystal clear. They also replaced our pump and filter last year — fair price and expert work. Wouldn't trust anyone else with our pool.”

“From the first phone call to the final walkthrough, Sapphire Pools exceeded every expectation. Our new deck around the pool is beautiful and the fencing they installed looks amazing. True one-stop shop for everything pool-related!”

“Called Sapphire for an emergency pool repair — our liner had a tear and was losing water fast. They were out the next morning and had it fixed by lunch. Saved us thousands compared to a full liner replacement. Honest and reliable company.”

“Best pool opening and closing service in Central Mass! Sapphire always gets us swim-ready early in the season and properly winterized before the cold hits. Their chemical balancing is perfect — never had a green pool since switching to them.”

“We were nervous about getting an above-ground pool but Sapphire made the whole process easy and stress-free. The pool looks fantastic with the deck they built around it — our neighbors think it's an inground! Incredible value.”

“Sapphire Pools built us a beautiful retaining wall and patio around our new pool. The stonework is gorgeous and the drainage is perfect. They thought of everything we didn't. Truly a team that takes pride in their work.”

“Five stars isn't enough! Sapphire Pools installed our inground vinyl liner pool and it's the centerpiece of our backyard. The whole family loves it. Jason personally checked on the project every day. That's the kind of service you can't find anymore.”

“We bought all our pool chemicals and supplies from Sapphire this season. Great prices, expert advice, and they even tested our water for free. So much better than the big box stores. Will be back every year!”